This Privacy Notice describes Our use and disclosure of Your information (so-called Personal Data) when You use the Application and tells You about Your privacy rights.
Capitalized words used in this Privacy Notice have the following defined meaning. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Notice:
Affiliate means an entity that controls, is controlled by or is under common control with True Energy, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
App means the software program provided by True Energy downloaded by you on any electronic device, Powered by True Energy.
App Store means, as applicable, (i) the app distribution platform operated by Apple also known as App Store and we refer to their rules and policies contained in the Apple Media Services Terms and Conditions as the ‘App Store Rules’, (ii) the app distribution platform operated by Google and known as Google Play, and we refer to Google’s terms of service (and other applicable terms) collectively as “Google’s Rules” , via which the App can be downloaded. Clauses where we use the phrase “App Store Rules or Google’s Rules (as applicable)”, we intend for the App Store Rules to apply to users who have obtained the App via the Apple App Store, and for Google’s Rules to apply to users who have obtained the App via the Google Play distribution platform.
Company means True Energy A/S, Agern Alle 5A, 2970 Hørsholm, Denmark, a Landis+Gyr Company.
Device means any device that can access the App such as a computer, a smart phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual. For vehicles classified as ‘Inactive,’ all associated personal data will be deleted after a short period unless required for compliance with legal, regulatory, or contractual obligations.
You means the individual accessing or using the Application.
True Energy, a Landis+Gyr company, recognizes the relevant privacy rights, and complies with Applicable Law. Certain requirements may vary from an Affiliate to another depending on the Applicable Law.
The Company is committed to complying with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”), EU Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the Processing of Personal Data and the protection of privacy in the electronic communications sector, UK General Data Protection Regulation (Regulation (EU) (2016/679) (‘UK GDPR’) and the Data Protection Act 2018, the Swiss Federal Act on Data Protection 235.1 of 25 September 2020, the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPPA”), the Personal Information Protection Law of the People’s Republic of China (“PIPL”), the Brazil law No. 13.709 of 14 August 2018 (General Personal Data Protection Law as amended by Law No. 13.853 of 8 July 2019) (‘LGPD’), the Digital Personal Data Protection Act of India, and all other relevant data protection regulations where the Company operates according to Applicable Law.
The True Energy Mobile Application processes Your following Personal Data:
We may use Your Personal Data for the following purposes:
We use Your Personal Data to execute a contract based on the End User License Agreement when You download the Application (i.e. to ensure the functioning and security of our Application) and our legitimate interests (e.g. offering related products and services).
If you do not provide us with Your Personal Data, certain functionalities of the Application cannot be used.
We will process Your Personal Data for the above mentioned purposes and only when You decide to share the Personal Data with Us or any third party. We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your Personal Data may be shared with other Company Affiliates, government agencies and third parties to meet the Company’s contractual obligations, for legitimate business reasons or as otherwise allowed or required by Applicable Law.
The use of third parties may involve the transfer of Personal Data across country borders. Also, business processes may require the transfer of Personal Data within the Company internationally.
If Personal Data is processed within the EU/ EEA, and in the event Personal Data is disclosed to third parties or to a country not considered as providing a sufficient level of protection according to Applicable Law then the Company will ensure, as necessary, that it:
· adopts Binding Corporate Rules for intragroup data transfers;
· implements Standard Contractual Clauses (SCC) as approved by the EU Commission or as approved by another Supervisory Authority according to Applicable Law;
· completes self-certification registration under the EU-US Data Privacy Framework Agreement;
· takes supplementary measures, such as an adequacy assessment, or adopts a Data Processing Addendum.
For Personal Data not processed within the EU/EEA, and in the event Personal Data are disclosed to third parties located outside Your jurisdiction, the Company will ensure it obtains the required consents, implements necessary safeguards to protect Personal Data, and / or obtains Supervisory Authority approval as may be required. Those mechanisms may differ depending on the country and relevant Applicable Law.
The Company implements security measures in order to protect Personal Data from security incidents and unauthorized disclosure. These security measures include, inter alia, access controls, password protection, encryption, security assessments and audits.
In the event of a data breach incident, the Company has procedures in place in order to:
· Investigate and analyze a Data Breach to determine its consequences on the rights and freedoms of the Data Subjects;
· Notify the competent authority and, if necessary, those affected if the rights and freedoms of the Data Subjects are at risk;
· Implement necessary measures to remediate and mitigate the Data Breach;
· Ensure traceability of the incident.
Appropriate measures may differ depending on Applicable Law.
In accordance with Applicable Law, You have the following data protection rights in relation to Our processing of Your Personal Data:
· Right of access
· Right to rectification
· Right to erasure, subject to regulatory limitations
· Objection or restriction of Processing
· Personal Data portability
· Object to automated individual decision-making
· Provide instructions on how to process Personal Data posthumously (as may be relevant based on Applicable Law)
The exercise of such rights is not absolute and is subject to the limitations provided by Applicable Law.
Depending on Applicable Law, You may have the right to lodge a complaint with the competent Supervisory Authority in Your jurisdiction if not satisfied by the Our response.
To exercise the above rights, You may contact Us as described in the section “10. Contact Information”.
This document will periodically be updated to comply with new regulatory requirements. The updated version of the document will be made available through the True Energy settings and will apply only to data collected and processed subsequent to its effective date.
For any concerns about this Privacy Notice or in order to exercise Your Privacy Rights (see section 8), please contact the Company’s Data Protection Officer:
Via webform: click here,
By email: data.privacy@landisgyr.com
By postal address at Landis+Gyr AG, Alte Steinhauserstrasse 18, 6330 Cham, Switzerland.
